FAQ

What’s the difference between a vacation home and a small hotel?

Vacation homes are privately-owned homes, while our small hotels are really personal, intimate hotels or mini estates where you might bump into other guests. Vacation homes are usually self-catering, while very small hotels might offer some sort of food service. 


How do I book through BoutiqueHomes?

When you’re interested in booking one of our properties, first enter the dates and number of guests, then click on CHECK RATES AND AVAILABILITY. You will be shown an approximate quote for the dates you chose. If you like what you see, click NEXT. You will be directed to log in, at which point you can send your request to the owner of the property. The owner will respond to your inquiry using our online conversation panel, and you will respond to them there. Click here for more information about that process. 


Can I filter my search?

Yes, we know how important it is to find what you are looking for. Click Search on the top right of our homepage. You can then search using the map, or by entering details in the top left of the screen. There are a variety of filters to help you narrow down your choices. You can a guide on searching Boutique Homes here.


Do you have any special offers?

We certainly do! You can find them here. 


How do I cancel my booking?

If you need to cancel your booking, please reach out to our support team directly at Hello@Boutique-Homes.com so we can help.


Who can I contact if something did not go as planned?

If something did not go as planned while using our website or with the booking, please send an email to Hello@Boutique-Homes.com.


As an owner, how can I join your collection?

We are always looking for new BoutiqueHomes destinations. So we’d love to hear from you! Click here to get started.


How can I update my listing?

If you already have a listing with us and want to update your description, please email us at Hello@Boutique-Homes.com

If you’d like to update your contact, rates, calendar, or policies, click here for instructions. 


How can I update photos for my listed property?

If you would like to give your listing a fresh new look, please send your photos via WeTransfer to Hello@Boutique-Homes.com. We strongly encourage our owners to update the quality and resolution of their property images regularly.


What is BoutiqueHomes Marketplace?

Each time you stay with us, you’ll receive reward points. Collect them and redeem them in our chic nomad marketplace, a store that showcases products made by our partners and other creatives within our community. Click here to visit it.


How do I earn reward points?

Easy – stay with us! For each booking you make with BoutiqueHomes, you will receive reward points. The qualifying booking amount will be converted into US dollars, and you will receive two reward points for each dollar you spend. Click here to find out more. 


Do you have a mailing list?

We do! Subscribing to our email newsletter is the best way to stay up to date with new additions to the collection and everything we’re doing. We also have a Journal full of articles about our properties and interviews with homeowners. 


How can we be social?

Follow us on Facebook, InstagramPinterestTwitter or YouTube. It’s part of what we’re all about!


Do you personally stay in all of these places?

We have stayed in a number of them, are friends with many of the owners, and plan to visit many more. Remember, 1,000 places to stay before you die…


How do I contact you?

Contact us any time at Hello@Boutique-Homes.com. We’d love to hear from you!